RETURN POLICY
We are committed to providing you with the highest quality products. If, for any reason, you are not completely satisfied with your purchase, you may return your product within 14 days for an exchange or store credit via email. Products must be returned in new or unused condition. Products purchased as part of a set cannot be returned individually. The entire set must be returned. Return shipping and handling fees are at customer's expense.
If I make a return, will the cost of shipping and handling be returned?
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We do not refund shipping costs associated with returns.
What if I received an incorrect or damaged item?
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Please contact Customer Service for assistance at 1-404-647-9350 Monday through Friday, 10:00am to 5:00pm or via email at info@myluxuraessentials.com
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How should I return products?
We recommend using a traceable method such as USPS Insured Parcel Post or Regular Mail with Delivery Confirmation. Original receipt/order number should be included with the items being returned. Returns/exchanges will be processed within 5 -10 business days from the date we receive your return package. If you are unable to find your list of contents, please contact Customer Service at 404- 647-9350, Monday through Friday, 10:00am to 5:00pm, or via email at info@myluxuraessentials.com for assistance.